Refund policy

Last Updated: 3/29/2026

Thank you for shopping with us. Please read this Refund Policy carefully before placing an order.

No Refunds Policy

Due to the nature of the products we sell, all sales are final.

We sell peptides and related research products. Because these items are sensitive, perishable, and cannot be restocked or resold once shipped, we do not offer refunds, returns, or exchanges under any circumstances except in the case of an error on our part.

By placing an order, you agree to this no-refund policy.

Order Errors or Company Mistakes

We will only issue a replacement or refund if:

• You received the wrong item
• Your order was missing an item
• The product arrived damaged due to our packaging error

If you believe there was an error on our end, you must contact us within 48 hours of delivery.

To file a claim, you must provide:

• Your order number
• Clear photos of the product and packaging
• A description of the issue

We reserve the right to deny claims that do not include sufficient documentation.

Shipping Issues

We are not responsible for:

• Incorrect shipping addresses entered by the customer
• Lost or delayed packages caused by the carrier
• Packages marked as delivered by the carrier

Please ensure your shipping information is accurate before completing your order.

Cancellations

Orders cannot be canceled once they have been processed or shipped.

Chargebacks

Initiating a chargeback without contacting us first may result in being permanently banned from purchasing from our website.

Contact Information

If you believe there was an error with your order, please contact us 

By purchasing from our website, you acknowledge that you have read, understood, and agreed to this Refund Policy.